Q: Will lenders receive text alerts during the loan application process?
A: Yes, Lenders may receive text notifications at various stages of the loan application and approval process.
Q: When will lenders receive text notifications?
A: Lenders (LOs, LOAs etc. as configured) will receive text alerts in the following situations:
- When a consumer creates an account via the borrower link and logs in for the first time.
- When a consumer uploads loan documents to their account.
Q: What happens when a lender receives a text notification about a document upload?
A: The text notification will include a link that, when clicked, directs the Lender to the uploaded document.
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