Consumer Portal Updates

Modified on Mon, 15 Dec at 7:28 PM

Consumer Portal Redesign



1. The borrower portal was redesigned to match Charlie’s updated internal experience, bringing a cleaner, more modern, and intuitive interface to your borrowers.



2. The Loan Overview panel now mirrors what lenders see in Charlie. With the new format, Borrowers can quickly view their loan details and current status.



3. The Contact List has also been reorganized so key parties are easier to see and access.


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